Where does Hoobox Studio ship?
We ship worldwide.
How long does international shipping take?
Ordering takes a few seconds. Processing takes 1 to 2 business days if we have it in stock and up to 7 days if we have to build it for you.
Once your order is shipped, we estimate you will receive your order within 4-20 business days of its ship date. Shipping times may vary, but rest assured we work our hardest to get you your order as quickly as possible. Please note, we do not ship on the weekend or US holidays.
Delivery time is not guaranteed for Standard Shipping as there are a lot of factors affecting it. In some cases, your country's local Customs office may require additional documents, which may also cause further delay in the delivery.
**Temporary COVID-19 update - For the health and safety of our team, we only have a small and very limited team on-site. We will process all orders as quickly as possible, but there may be delays due to limited staffing.What is the return policy?
All returns must be processed within 14 days of receiving the order (according to the delivery date on the tracking record, if applicable). Order number must be provided to place a return. You will be refunded in full to your original form of payment.
What are the payment methods?
We accept payments by credit card or Paypal.